Manager Commercial Education - Key Account Management - Johnson and Johnson MedTech Surgery

Company: Disability Solutions
Location: Raritan
Posted on: October 25, 2024

Job Description:

Johnson & Johnson is currently seeking a Manager, Commercial Education - Key Account Management to join our MedTech Surgery team located in Raritan, NJ or Cincinnati, OH.At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/. The Manager, Commercial Education MedTech - Surgery implements the learning strategy and educational programs that supports commercial business objectives. He/She is responsible for designing trainings and developing content for the Key Account Management organization. This role will create best in class learnings inclusive of new hire training, certification, and an ongoing learning continuum leveraging a blended learning approach. Candidates for this role must have experience in contracting, key account management, or curriculum design. This role provides an opportunity for the individual to work in cross-functional teams and gain deeper insight to the entire commercial organization.DUTIES & RESPONSIBILITIESTraining Needs Assessment and Curriculum Development

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• Conduct needs analyses to identify knowledge and skill gaps specific to the KAM role.
• Gather input from internal stakeholders, including Sales, Deal Desk, Legal, Marketing, and Compliance, to guide training needs.
• Develop engaging learning programs aligned with business goals, incorporating hands-on activities, case studies, and both instructor-led and self-paced modules.\rContent Customization and Stakeholder Collaboration
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  • Customize curricula to focus on contracting, pricing agreements, and value-based programs across integrated health systems.
  • Incorporate key competencies such as relationship-building with C-suite stakeholders, RFP management, and strategic account planning.
  • Collaborate with the Area Vice Presidents, Sr. Manager of Commercial Education, and other leaders to ensure training aligns with economic and clinical strategies.
  • Partner with Marketing to support product launch training and align with strategic priorities.\rTraining Delivery and Coaching
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    • Execute Train-the-Trainer (TTT) programs to build global sales learning capabilities, aligned with Ethicon's EdTech strategy.
    • Coach and train KAMs to effectively use sales force effectiveness tools to identify growth opportunities and improve account management.
    • Upskill KAMs in contracting knowledge, selling skills, and account management techniques.
    • Recommend new approaches, techniques, and ideas to help sales representatives exceed objectives.\rEvaluation, Compliance, and Continuous Improvement
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      • Develop assessments to measure the effectiveness of training programs and identify improvement areas.
      • Continuously update content based on learner feedback, performance data, and evolving industry trends.
      • Ensure compliance with Business Conduct Policy, HCC, and other Johnson & Johnson policies and procedures.
      • Manage curriculum delivery through learning management systems (LMS), leveraging technologies such as video-based training, microlearning, and gamification.\rGeneral Duties & Responsibilities
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        • Communicate business-related issues or opportunities to the next management level.
        • Ensure compliance with Health, Safety, and Environmental practices and provide necessary resources to staff, as applicable.
        • Ensure personal and company compliance with all Federal, State, and local regulations, policies, and procedures.
        • Handle customer product questions and objections aligned with sales training methodologies; conduct sales presentations using modern sales techniques.
        • Perform other duties as assigned by leadership.\r\r

Keywords: Disability Solutions, Lakewood , Manager Commercial Education - Key Account Management - Johnson and Johnson MedTech Surgery, Healthcare , Raritan, New Jersey