Manager Commercial Education - Key Account Management - Johnson and Johnson MedTech Surgery
Company: Disability Solutions
Location: Raritan
Posted on: October 25, 2024
Job Description:
Johnson & Johnson is currently seeking a Manager, Commercial
Education - Key Account Management to join our MedTech Surgery team
located in Raritan, NJ or Cincinnati, OH.At Johnson & Johnson, we
believe health is everything. Our strength in healthcare innovation
empowers us to build a world where complex diseases are prevented,
treated, and cured, where treatments are smarter and less invasive,
and solutions are personal. Through our expertise in Innovative
Medicine and MedTech, we are uniquely positioned to innovate across
the full spectrum of healthcare solutions today to deliver the
breakthroughs of tomorrow, and profoundly impact health for
humanity. Learn more at https://www.jnj.com/. The Manager,
Commercial Education MedTech - Surgery implements the learning
strategy and educational programs that supports commercial business
objectives. He/She is responsible for designing trainings and
developing content for the Key Account Management organization.
This role will create best in class learnings inclusive of new hire
training, certification, and an ongoing learning continuum
leveraging a blended learning approach. Candidates for this role
must have experience in contracting, key account management, or
curriculum design. This role provides an opportunity for the
individual to work in cross-functional teams and gain deeper
insight to the entire commercial organization.DUTIES &
RESPONSIBILITIESTraining Needs Assessment and Curriculum
Development
- \r
- Conduct needs analyses to identify knowledge and skill gaps
specific to the KAM role.
- Gather input from internal stakeholders, including Sales, Deal
Desk, Legal, Marketing, and Compliance, to guide training
needs.
- Develop engaging learning programs aligned with business goals,
incorporating hands-on activities, case studies, and both
instructor-led and self-paced modules.\rContent Customization and
Stakeholder Collaboration
- \r
- Customize curricula to focus on contracting, pricing
agreements, and value-based programs across integrated health
systems.
- Incorporate key competencies such as relationship-building with
C-suite stakeholders, RFP management, and strategic account
planning.
- Collaborate with the Area Vice Presidents, Sr. Manager of
Commercial Education, and other leaders to ensure training aligns
with economic and clinical strategies.
- Partner with Marketing to support product launch training and
align with strategic priorities.\rTraining Delivery and Coaching
- \r
- Execute Train-the-Trainer (TTT) programs to build global sales
learning capabilities, aligned with Ethicon's EdTech strategy.
- Coach and train KAMs to effectively use sales force
effectiveness tools to identify growth opportunities and improve
account management.
- Upskill KAMs in contracting knowledge, selling skills, and
account management techniques.
- Recommend new approaches, techniques, and ideas to help sales
representatives exceed objectives.\rEvaluation, Compliance, and
Continuous Improvement
- \r
- Develop assessments to measure the effectiveness of training
programs and identify improvement areas.
- Continuously update content based on learner feedback,
performance data, and evolving industry trends.
- Ensure compliance with Business Conduct Policy, HCC, and other
Johnson & Johnson policies and procedures.
- Manage curriculum delivery through learning management systems
(LMS), leveraging technologies such as video-based training,
microlearning, and gamification.\rGeneral Duties & Responsibilities
- \r
- Communicate business-related issues or opportunities to the
next management level.
- Ensure compliance with Health, Safety, and Environmental
practices and provide necessary resources to staff, as
applicable.
- Ensure personal and company compliance with all Federal, State,
and local regulations, policies, and procedures.
- Handle customer product questions and objections aligned with
sales training methodologies; conduct sales presentations using
modern sales techniques.
- Perform other duties as assigned by leadership.\r\r
Keywords: Disability Solutions, Lakewood , Manager Commercial Education - Key Account Management - Johnson and Johnson MedTech Surgery, Healthcare , Raritan, New Jersey
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